Posts Tagged ‘branding’

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People don’t buy what you do, they buy who you are.

Wednesday, July 13th, 2011

Our friend Bruce Turkel wrote that in a great email this week.  It’s true for the tourism example he cites, and for any consumer product marketing.  But the branding lesson he teaches is even more true for professional services, like accounting, legal services, or advertising.  Many factors (technical skills, years of experience, pricing) may differentiate our offerings from competitors, but the person a potential client meets and gets to know is really what they choose.

The idea of the personal brand, promoted nearly 15 years ago by Tom Peters, is true even more today.  As I teach our future leaders in Kaufman Rossin University’s Summer Leadership Program, I’m sharing tips for developing and communicating that personal brand. 

Will you share yours?  Who are you, what do you have to offer, and what are the special qualities you bring to a relationship?

Janet Kyle Altman is the marketing principal for Kaufman, Rossin & Co., one of the top CPA firms in Florida.  She can be reached at jaltman@kaufmanrossin.com.

Get your brand in shape for the new decade

Monday, January 3rd, 2011

New Year’s resolutions about getting in shape, eating healthy or improving your life balance will likely fall by the wayside if they aren’t specific and realistic. Do you want to build strength, flexibility, or balance? Do you want to lose weight or add muscle? Jumping in before thoughtful planning can easily lead to disappointment.

It’s the same thing for your brand. As professionals charting our own careers and entrepreneurs managing our businesses, let’s look forward: What will the new year and new decade bring? How will I tone up my brand?

There are, of course, many factors we cannot control. But, as Regis McKenna wrote in the Harvard Business Review twenty years ago, Marketing is Everything, and assessment and planning of your brand strategy for the new decade is time worth spending.

What do I mean by brand?  Branding is a word that has been overused, poorly defined, and misunderstood for years. My good friend Jann Sabin defines it well.  She says “A brand strategy is a long range plan for the brand i.e. what the company stands for, how it’s different as a company, what the corporate culture reflects, what it will and won’t do. If the company were a person, this would be the description of the person who may evolve over time, but has certain core traits that remain.”

So what’s your brand, and what’s your strategy for strengthening it in the next decade? To assess, you’d ask yourself:

  • Who are we and what makes us special?  What are our values, and how do we demonstrate them?
  • Who are our clients, and what are their needs?
  • Who are our competitors, and what are they doing?
  • What are we going to do to stand out in a crowded marketplace?

Here’s a great post that asks you 125 questions – an exercise well worth the time as you start the new year!  I’d love to hear what other tools are out there, and what you’re doing to tone up your brand!

Janet Kyle Altman is marketing principal for Kaufman, Rossin & Co., one of the top CPA firms in the Southeast.  She writes and teaches about marketing, management, and innovation.  She can be reached at jaltman@kaufmanrossin.com.

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